Skip to main content

Loading…

Cookie Settings

I use optional analytics to understand how this portfolio is used. Essential cookies stay on either way. Cookie policy

Work About Writing

Work About Writing

Hi, I'm Shaban

HI,I'M

SHAB

A

N

Senior UX designer turning complex workflows into products people use with confidence. Based in Toronto, I lead research through delivery across enterprise and service products.

View work Get in touch

Skip selected work

Selected Work

Scroll

Selected Work

Scroll

The proposed Bus Passenger Info display prototype showing upcoming stop with other route information and a STOP REQUESTED message

Public transit accessibility

TTC Passenger Info Display

Field research surfaced an accessibility gap in how bus stops are confirmed. The result is a software-only redesign proposal for the TTC's passenger info displays.

9 min read

View Case Study

View Case Study

Parent and child looking at a laptop screen displaying a TutorComp web app

EdTech scheduling web app

TutorComp

Redesigned a slow, manual booking flow into self-serve scheduling. It became the primary way sessions got booked within four months.

12 min read

View Case Study

View Case Study

Password Required

This case study is protected. Enter the password to continue.

Password

Award

Scroll

Award

A smartphone displaying a rideTO app is held on a busy subway platform

The Open Data for Accessibility Award 2025 by Canadian Open Data Society for rideTO, set against ornate wooden architecture and surrounded by flags

Drag

Open Data for Accessibility Award 2025

The Canadian Open Data Society recognized rideTO, my accessibility-first TTC transit companion built on open transit data.

rideTO (opens in new tab)Canadian Open Data Society (opens in new tab)

Speaking

Scroll

Speaking

My Civic Tech Toronto presentation

Shaban speaking at Civic Tech Toronto

Drag

Guest Speaker at Civic Tech Toronto

Presented the TTC passenger-information-display research and redesign proposal to Toronto's civic technology community.

Civic Tech Toronto (opens in new tab)

Press

Scroll

Press

A screenshot of a X post from TTCRiders discussing the proposed TTC passenger info display

A screenshot of the article featured in Blogto.ca

Drag

Featured in blogTO

The TTC passenger-display redesign was covered by one of Toronto's largest digital publications.

3 min read

Read article (opens in new tab)

Writing

Scroll

Writing

Scroll

Close-up of a red G-SHOCK wristwatch with digital and analog displays on a dark slate surface

Why I Google My Own Watch: A UX Critique of the Casio G-Shock

The GA-700 is built to survive anything. Setting the time without a tutorial is a different story.

8 min read

Close-up of a hand using an ATM keypad, with contactless reader and fingerprint scanner visible

ATM Withdrawals: Reversing the Routine, Elevating the Experience

Why some ATMs hand back your card before your cash, and what that small reordering teaches about designing for how people behave.

5 min read

Let's find the friction.

Drop an email or connect on LinkedIn.

My LinkedIn (opens in new tab)

Shaban 2026✦Made with♥from Toronto✦Shaban 2026✦Made with♥from Toronto✦

Shaban 2026✦Made with♥from Toronto✦Shaban 2026✦Made with♥from Toronto✦

Cookie Policy
Accessibility
Privacy